At Moores Law & Dispute Resolution Practice (hereafter "Moores Law Practice"), we understand your concerns about the privacy of your personal information. We are committed to protecting your privacy. Because of this, we have established the following guidelines concerning the collection, use and security of information we collect from you. This Privacy Statement applies to http://www.mooreslawpractice.ca as well as the external client registration linked sites: www.directlaw.com and www.clientspace.com. This Privacy Statement discloses our information practices, pertaining to how we collect, use and store your personal information on our Site. “Personal Information”, refers to information which, can be used to identify an individual such as a name, or email.
Since January 1, 2004, all Canadian organizations engaged in commercial activities are required to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms.
In addition, an Act respecting the Protection of Personal Information in the Private Sector has been in force in Quebec since 1994 and sets out rules regarding the collection, use and disclosure of personal information within that province.
Lastly, as a professional services firm, we have professional and ethical obligations to keep confidential the information we receive in the context of a lawyer-client and agent-client relationship.
Personal information is defined in PIPEDA as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one expects to find on a business card.
Information Collection and Use
Moores Law & Dispute Resolution Practice is the sole owner of the information collected on this website (http://www.mooreslawpractice.ca). We shall not sell, share, or rent this information to third parties for their promotional purpose, nor will we use your information in ways different from what is disclosed in this Statement. We collect information from our users at several different points as described below.
Usually, if you retain our firm, we assume that we have your implied consent to our collection and use of your personal information, however, at times we may ask for your express consent, either verbally or in writing. Generally, we collect your personal information directly from you at the start of or during the course of your retainer with our firm. Sometimes we may obtain information about you from other sources such as a government registry or other professionals who serve you.
In order to use some parts of the mooreslawpractice.ca site and the DirectLaw Sites, you may need to register. During registration a user is required to give their contact information (name, phone number, City, Province, Zip Code and email address). We may also collect sensitive information (if applicable); namely credit card number, name and billing zip code. This information is used to contact the user about the services on the Sites for which they have expressed interest, as well as to process payment for services procured.
We collect your name and email addresses for the purpose of sending you our EMAIL Newsletter. We use a third party agent to process the delivery of our newsletter. This third party agent is not authorized to use your information for any other purposes; promotional or otherwise.
Unfortunately, no data transmitted over the Internet can be guaranteed to be 100 per cent secure. As a result, we cannot assure the security of any information transmitted to us and you do so at your own risk.
We will not disclose any of your personal information, except when we believe in good faith that the law requires it, or to protect the rights, or property of this law firm, mooreslawpractice.ca OR its lawyers and staff.
However, we reserve the right to release personal information to our service providers, law enforcement, or other government officials, or in response to a formal request in a civil action, court order or judicial proceeding, as we in our sole and absolute discretion, deems necessary or appropriate.
Moreover, in the event of a sale, merger, or acquisition of some, or all of www.mooreslawpractice.ca or this firm's assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via email of your choices as a user, on how your information is to be used henceforth.
We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.
We employ a third party agent to process credit card payments for purchases made on our site and on the DirectLaw Sites. Neither DirectLaw or this third party agent is authorized to use your personal information for any other purpose; promotional or otherwise.
When you register to use our wills, power of attorney or other online service via the DirectLaw portal, your personal information will be transferred outside of Canada for processing and storage; and your personal information will be subject to the laws of the USA jurisdiction; and the laws of the foreign jurisdiction may be different (and less protective) than those of Canada. Outsourced information processed or stored on DirectLaw's portal in the U.S. may be available to the U.S. government or its agencies under a lawful order made in that country, including under the "PATRIOT ACT".
A cookie is a piece of data stored on the user’s hard drive by a web browser. It is used to determine if a user has visited the Site previously. Usage of a cookie is in no way linked to any personal information while on our Sites. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our Sites, the user would not have to log in a password more than once, thereby saving time while on our Sites. If a user rejects the cookie, they may still use our service. The only drawback to this is that the user will be limited in some areas of our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal information.
The statistics program on our web server collects aggregate information on what pages consumers access, or visit which we use for internal review and to improve our content.
Mooreslawpractice.ca uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: security of our physical premises; our professional obligations; security software and firewalls to prevent unauthorized computer access or "hacking"; and internal passwords that restrict access to our electronic files.
Access to your Personal Information
You have a right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied. If your request for access is denied, mooreslawpractice.ca will notify you in writing of the reason for the denial.
If any complaint or inquiry is not handled to your complete satisfaction, you may contact:
112 Kent Street
Toll free: 1.800.282.1376.
Commission d'accès à l'information du Québec
480 St. Laurent
Toll Free: 1.888.528.7741:
You must be a resident of, or authorized to do business in, the Province of Ontario in order to use the legal services offered by this web site, law firm and/or our DirectLaw portal links.
Accessing this page, and any interior pages, is a request for information. That notwithstanding, nothing on these pages, or on any pages linked to these pages, shall be construed as legal advice, nor shall anything on these pages by itself operate to create a solicitor-client relationship. A solicitor-client relationship cannot be created before the firm has accepted the representation. Acceptance cannot occur before the firm issues a retainer agreement and you have been notified in writing that you are a client of the law firm.
The service is intended to provide online legal services and interactive legal documents and forms to clients and a technology platform to enable the firm to deliver legal services online.
All use of this website mooreslawpractice.ca is subject to the following Terms and Conditions. If you do not agree with these Terms and Conditions, please do not access or use this website. These terms may be changed by Moores Law Practice at any time without notice. Your use of the website constitutes your agreement to be bound by these terms: i.e. acceptance of the terms and conditions is deemed upon the use of this website
TERMS AND CONDITIONS
The materials provided on this site are for information purposes only. These materials constitute general information relating to areas of law familiar to our firm lawyers. They do NOT constitute legal advice or other professional advice and you may not rely on the contents of this website as such.
The contents of the website do not necessarily represent the opinions of Moores Law Practice or its clients. If you require legal advice, you should retain competent legal counsel to advise you. If you would like to retain Moores Law Practice, please contact one of our lawyers, who will be pleased to discuss whether our firm can assist you. A solicitor-client relationship will arise between you and our firm only if we specifically agree to act for you. Until we specifically agree to act for you on a matter, you should not provide us with any confidential information or material.
None of our lawyers or this law firm are retained by you until you sign a written retainer agreement or receive an engagement letter from the firm.
LEGAL DOCUMENT SERVICE
Limitations on the Service
Using the registration link on mooreslawpractice.ca, you can download interactive legal forms powered by DirectLaw. You must be aware that the service on the DirectLaw sites is driven by a document assembly system into which standard legal documents have been inserted in an interactive format. When used the software will automatically produce a version of a document based on a standard text utilizing the information you have entered. It is however a computer system and while it is interactive, it does not have human like intelligence and does not have the capacity to think outside the pre-programmed information contained in it. Our lawyers will perform that function in checking the accuracy of your completed documents.
What you will be downloading from the DirectLaw sites and from our website is a legal product in the form of an 'intelligent' document which contains the 'know-how' of DirectLaw' expert legal drafters and our legal skill and knowledge. However, the legal document products provided are not a substitute for legal advice provided by a duly licensed attorney/solicitor. If you require the service of an attorney, please contact us.
While mooreslawpractice.ca and DirectLaw have taken every care in ensuring the accuracy of the contents of the documents, due to the continuing changing nature of the legal systems as well as statute and common law the information contained in the documents will during the passage of time become outdated.
We/DirectLaw will use reasonable efforts to update Documents.
Title and Ownership; Terms of License
(a) No transfer of title. The websites and documents, and copies of documents downloaded by you are owned exclusively either by this Firm or by DirectLaw or EPOQ, US, INC., and are licensed to you as provided for in this Terms and Conditions of Use; Until you have paid in full for the documents, neither this Firm, DirectLaw or EPOQ, US, INC. shall transfer to you title to any tangible copy, or original, of the documents or any part of the Service.
(b) License: Upon registration for this site or the DirectLaw sites and payment of the document service fees, you are authorized to: (i) download our documents and DIRECTLAW documents and forms on behalf of yourself, but not on behalf of anyone else. You may not use the Service or the documents for any other purpose, other than for the purpose for which they intended or normally used. All rights to the documents and the Service are specifically reserved. Ownership and copyright in the questionnaires, documents and DirectLaw website service belong solely to DIRECTLAW. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this website.
Limitation of Liability in Respect of the Documents
This Firm, DIRECTLAW AND EPOQ, US, INC., has included within this agreement a disclaimer in respect of its liability in respect of the documents. Please read it carefully as the following are the terms upon which this Firm, DIRECTLAW AND EPOQ, US, INC. provides Documents to you.
DISCLAIMER RELATING TO THE DOCUMENTS
PLEASE READ THIS IMPORTANT NOTICE WHICH AFFECTS YOUR RIGHTS.
IF YOU USE ANY DOCUMENT IN THE SERVICE, IT WILL BE ON THE TERMS WHICH ARE STATED IN THIS DISCLAIMER.
DOCUMENTS AVAILABLE ON THE SERVICE HAVE BEEN PREPARED BY EITHER THIS FIRM OR BY DIRECTLAW OR EPOQ, US, INC. WHILE THIS FIRM, DIRECTLAW OR EPOQ, US, INC. HAS USED REASONABLE CARE IN PREPARING THE DOCUMENTS, IN THE MAJORITY OF CASES THEY WILL HAVE TO BE TAILORED TO SUIT YOUR PARTICULAR CIRCUMSTANCES. THEREFORE THE BASIS ON WHICH YOU PURCHASE OR MAKE USE OF ANY DOCUMENT IS THAT THE DOCUMENT IS SUITABLE TO BE USED BY YOU IN CONJUNCTION WITH PROPER ADVICE AS TO ITS APPLICATION AND ADAPTATION FOR YOUR PARTICULAR REQUIREMENTS. THE DOCUMENTS ARE NOT MADE AVAILABLE TO YOU ON ANY OTHER BASIS. PLEASE NOTE ALSO THAT THE DOCUMENTS HAVE BEEN PREPARED IN LIGHT OF THE LAWS OF A PARTICULAR PROVINCE AS SET FORTH IN THE DOCUMENT (I.E. ONTARIO), AND THEY WILL NOT BE SUITABLE IN OTHER PROVINCES OR OVERSEAS. YOU SHOULD NOT USE THEM IF ANY PERSON WHO IS TO SIGN THE DOCUMENT OR THE PROPERTY WHICH THE DOCUMENT DEALS WITH IS OUTSIDE THE PROVINCE WHERE YOU LIVE OR INTEND TO USE THE DOCUMENT.
THIS FIRM, DIRECTLAW OR EPOQ, US, INC. WILL NOT HAVE ANY RESPONSIBILITY AT ALL FOR ANY ALTERATIONS THAT MAY BE MADE TO ANY DOCUMENT AFTER YOU HAVE DOWNLOADED OR ACCESSED. PLEASE NOTE ALSO THAT ANY RESPONSIBILITY THAT DIRECTLAW OR EPOQ, US, INC. MAY HAVE TO YOU WILL NOT EXTEND TO ANY OF THE FOLLOWING:
LOSS OR DAMAGE WHICH WE CANNOT REASONABLY FORESEE MAY HAPPEN; OR, LOSS OR DAMAGE WHICH CONSISTS OF OR INCLUDES ANY WASTED EXPENDITURE, INDIRECT LOSS, LOSS OF PROFITS OR ANTICIPATED PROFITS OR GAINS OF ANY DESCRIPTION OR LOSS OF BUSINESS.
IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.
NEITHER THIS FIRM NOR DIRECTLAW IS RESPONSIBLE FOR ANY CLIENT DATA THAT YOU MAY BE INSERTED INTO A QUESTIONNAIRE DURING YOUR COMPLETION OF THE QUESTIONNAIRE.
This firm is dedicated to providing you with quality products. However in the unlikely event you should have any complaint with regard to the running of the Service or any of the products purchased from us or DIRECTLAW, INC. please contact us. We will endeavor to investigate your complaint and respond to you as quickly as possible and usually within 1 day of the timed receipt of your e-mail.
Copyright and Trademark Notices
All contents of this website are copyright: © Moores Law & Dispute Resolution Practice, 2012. No part of the site may be reproduced in any form whether electronically or otherwise without our prior consent, other than temporarily in the course of using the Service or to keep a record of a transaction entered into using the Service.
- Any rights not expressly granted herein are reserved.
This service is operated partly by Moores Law & Dispute Resolution Practice and when registering for wills and power of attorney by DIRECTLAW, INC.
As a condition of your use of this Service, you warrant to us that you will not use this Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may use the forms and questionnaires contained in this website or in the DirectLaw sites only for the purpose of preparing or ordering legal documents. You may not re-sell the forms, questionnaires, or training materials, or prepare legal forms, for third party entities including retailers. In other words, you are limited to using the contents of this site for evaluating this Service or purchasing the documents offered and not for re-selling or re-distributing the contents to others.
This website contains hyperlinks to websites operated by third parties. Such hyperlinks are provided for your reference only. Inclusion of such hyperlinks does not necessarily indicate that we have affiliations with, control of or responsibility for the contents of such websites. Our inclusion of hyperlinks to such websites does not necessarily imply any endorsement of the material on such websites.
General warranty and liability disclaimer; limitation of liability
(a) Warranty. Moores Law & Dispute Resolution Practice MAKES NO IMPLIED WARRANTIES OF ANY KIND, AND HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NON-INFRINGEMENT.
(b) Liability. In no event will Moores Law & Dispute Resolution Practice be liable for any indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the documents, this website or the telephone support service whether based in contract, tort, strict liability or otherwise. The liability of any of the Moores Law & Dispute Resolution Practice service for direct loss arising out of the use of the documents, this website, and the telephone support service whether based in contract, tort, strict liability or otherwise is limited to the total amount paid, if any, by you to Moores Law & Dispute Resolution Practice.
We reserve the right to change any terms, conditions, and disclaimers under which this website or any service offered through it are offered. This right will not affect the existing terms and conditions accepted by you upon making a legitimate purchase using this Service.
These Terms will not affect your statutory rights as a subscriber of the Service.
Your right to use the website and the documents is not transferable without the specific written consent of Moores Law & Dispute Resolution Practice.
Access codes and passwords; no hacking
When you sign up as a client member or a pay-as-you-go visitor of Moores Law & Dispute Resolution Practice, you may be provided a password or other access code to download documents or otherwise make use of portions of the site that are not generally available to the public. You agree that these passwords and access rights are owned by either this Firm or DIRECTLAW, INC. and that you will not disclose these passwords or access codes to anyone by any means, and that you will maintain such access codes and passwords securely so that no other person may gain access to such codes.
Representation of True Intent
You represent that you are using the Service and the documents under your own name, and not under a pseudonym, fictitious name or under an alias or similar false name, and that all information you have provided about yourself to this Firm (Moores Law & Dispute Resolution Practice) and to DIRECTLAW, INC. is true and accurate and not falsified.